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15. Uncontrolled Social Feedback and How to Control It

Uncontrolled Social Feedback & How to Control It

In his 1980 paper “A Confluence of Feedback Loops in Social and Educational Structure: (in the context of developed and developing countries)”, M. M. Gupta of the Systems Science Research Laboratory, University of Saskatchewan, Canada, stated the following.

“In the case of inanimated physical systems, it is a well-known empirical fact that unrestrained increase in the degree of positive feedback between the various components of a system leads to instability, oscillations, and eventually to a failure. There is a warning in this that cannot be ignored: Our socio-economic systems, too, are likely to face an eventual catastrophic failure if the growth in the degree of interdependence within them is not accompanied by better planning, coordination, and – what might be much less palatable – restraints on our freedom… In fact, in some of the advanced societies of so-called developed countries, with libertarian traditions – in which there is an understandable aversion to planning and control – our society is already witnessing the manifestations of what might be diagnosed as the ‘crisis of undercoordination’: vehicular and air traffic congestion, deterioration in the quality of municipal services, decay of urban centers, power blackouts, air, water and other environmental pollution, shortage of energy, unemployment, strikes, inflation, recession and depression, wars, depletion of earth’s non-renewable resources, and political and other economic crisis, etc. And there may well be the precursors of far more serious stresses and strains which lie ahead – stresses which may test to the limit the endurance of our democratic institutions – both in the developing and the developed countries.”

The solution that Gupta offered lies in Social Systems Theory. This concept has two aspects. Firstly, Social Systems Science, whose aim is to identify and understand the processes at work in society, i.e., why do we behave as we do? Secondly, Gupta uses the term Social Systems Engineering to describe the practical modification of existing feedback loops and other forms of causality to achieve a stated objective. That is, how to do what needs to be done for us to behave in a more sustainable, socially friendly, and environmentally friendly way.

The term, ‘Social Systems Engineering’, was coined in the 1970s and suggests that society should be steered in a mechanistic way by technocrats aloof from the rest of society. This is not possible or desirable. We are all subject to the same virtues and shortcomings, albeit in varying degrees, and the ideal technocratic leader does not exist.

It is also important to be aware that Social Systems Engineering can also be used to satisfy the needs of one group to the detriment of another. Its objectives should, therefore, be ethical and aim for improvements in the wellbeing of the natural environment and all of humanity.

So, in practice, the rational approach to steering society needs to be built into our democratic processes, rather than entrusted to the hands of a few. A better term might therefore, be ‘rational and informed democratic intervention’.

In his paper, Gupta concludes that “The strength of social systems engineering [or rational and informed democratic intervention] lies in its willingness to confront the basic issues and problems in the present day setup of socio-economic systems, and its boldness to borrow and integrate ideas and methodologies from the disciplines such as humanities and social sciences. We need system engineering, social scientists, and economists to spend more and more of their cooperative efforts in this direction. It can make a pragmatic contribution if we can bring a stability to our socio-economic system.”

To this I would add that, in order to fully understand our social processes, we also need to consider the evolutionary and ecological principles that have formed them.

Gupta’s paper was written in 1979, during a period of trade union unrest, and in it he refers to the UK as “the sick man of Europe”. However, times have moved on. Rightly or wrongly neo-liberalism has reduced the power of trade unions, and we currently face a new set of difficulties. Nevertheless, his recommendations remain relevant, albeit in a different context.

Reference

Gupta, M.M., 1980. “A Confluence of Feedback Loops in Social and Educational Structure: (in the context of developed and developing countries)”. Editors: De Giorgio, A. & C. Roveda, C. “Criteria for Selecting Appropriate Technologies Under Different Cultural, Technical and Social Conditions”, Pages 221-229. Pergamon. ISBN 9780080244556. https://doi.org/10.1016/B978-0-08-024455-6.50031-7. https://www.sciencedirect.com/science/article/pii/B9780080244556500317

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